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Yes. You will be able to choose whether you are playing a single or double session within the app.
High contrast in the camera's frame might impact the quality of the calibration, since one or more lines might stay undetected. That said, the camera doesn't need all the lines to calibrate and "extrapolates" on the missing lines.
Yes. Serves are called as serves, and ground strokes as ground strokes.
The camera will perform slightly better in a single game than in a double game. This is mainly due to the player or the ball being "hidden" from the camera, which will impact detection. That said, the camera calculates the whole 3D trajectory of the ball, and doesn't rely on visual data only. This means line calls and performance data can be calculated even when part of the information is missing.
At this time, yes. There is a dedicated large button in the center of the screen to switch players' sides. We are well aware that this is far from optimal, and are working hard on an "automatic switch" AI solution. This isn't an easy problem to solve, the feature will come as soon as possible.
Yes. Besides being asked at sign-up whether a player is left- or right-handed, the AI differentiates a forehand from a backhand regardless of the hitting hand.
Not yet. But it is one of the priorities in our features pipeline. We'll update as soon as available.
The phone connects to the camera through wifi. It uses wifi-direct, a common, fast and easy connection protocol for IOT devices. It is important to remember this doesn't require an external wifi network on the court. The camera emits its own wifi signal.
In specific locations, yes. Although this won't make sense financially for the organizator in the long term. Please get in touch at info@baselinevision.com for details.
Yes. Units standards can be switched through the settings in the app..
Paypal and all major Credit Cards are accepted for pre-orders. We will add additional methods of payment/financing closer to the launch date.
Shipping costs from Israel will be calculated right before shipping upon completion of payment (unless you choose to pay in full when prompted to do so at checkout, in which case, shipping is free). Shipping costs vary with the destination. To get an estimate of your shipping costs, please reach out at info@baselinevision.com.We do not have control over your Import duties, unfortunately. This depends on your local import policies and will be charged by the carrier at delivery. We can help direct you to your relevant policies. Please reach out at info@baselinevision.com.
Yes. There is no limit to the number of users who can connect simultaneously to the camera. The two first connected users will show on the two sides of the court and players can be switched from the app.That said, every user is granted full control over the session (start/stop/etc...). Therefore, we do not recommend connecting more than 4 users at a time, to avoid confusion.
The camera is rated IP33. While It will sustain rain, it is not designed to stay outside for days under bad weather conditions. In case of rain, the camera should be unmounted whenever possible.
The battery will last for 4 to 5 hours of play, and about 20 hours in standby.
This also depends greatly on lighting, environment, speed, etc.. We are generally below 5% of our reference for speed and net clearance measurements.
The 256GB of hard drive space will record about 5 hours of play. When storage is full, the camera will start deleting the oldest session to make room for the new ones. We will make storage upgrades available down the road.
You can share a snapshot of a session's performance through a dedicated "share" button, straight to any channel (mail/Whatsapp/Messenger/IG/FB/..). At this time, there is no way to download the data (*.csv) for further process. This feature is planned for next year.
For the sake of simplicity, we do not differentiate between the kinds of users within the app at this stage. When coaching, the system will still capture data for both sides. The non-relevant side will need to be disregarded. The app does show a separate screen for each playing side, which makes focusing on one side quite easy.
Yes, volleys are registered as strokes, without ball placement obviously. Its speed/net clearance are taken into account in the average calculations
At this time, the app is required to launch a session and interact with the camera. We are working on a "stand-alone" mode, mostly for line calling purposes, where the system will automatically launch a session without an app. Coming up in 2024.
Absolutely. You have full control over the sound and volume through the app.
The camera only works with tennis courts for now, but we are working on the Pickleball and Padel versions as we speak.We hope to announce the Pickleball version sometime in the second half of 2023.
Yes, as long as the lines are reasonably visible.
The cameras are warranted to be free from defects in materials and workmanship under normal use for 2 years from the date of purchase. If during the Warranty Period any component part of the product becomes defective because of defects in material or workmanship, we will either replace or repair the defective product, or refund the purchase price of the product. The warranty includes damages from a ball hit. The product can be returned for any reason with a full refund within 30 days of reception. Please visit our Warranty and Refund Policy page for more information.
The initial version of the app comes with 3 different gamified drills. There are multiple additional interactive games in the pipeline, including the option to control target locations and scores. It is too early, however, to give an exact schedule for the deployment of these additional games.
While it does improve performance a bit, we do not believe adding an additional system on the other side of the net is worth the money and hassle. Nothing prevents you to do so, of course, but we do not build our UI/infrastructure around that use-case.
The camera calculates the whole 3D trajectory of the ball based on a combination of visual data, aerodynamic models and additional information. While this drastically improves the accuracy of the call, the camera doesn't "need" to see the bounce to produce an estimate.
The most common model amongst our current clubs/coaches' customers is rising a little bit the price of the court/lesson/subscription to monetize the system (or at least break even). Pay-per-use is also an option, although more complicated logistically.
